Microsoft Teams

What is Microsoft Teams?

Microsoft Teams is the ultimate messaging app for your organization—a workspace for real-time collaboration and communication, meetings, and file sharing. All the tools for remote work in one place and accessible to everyone with a UNM NetID and Lobomail account.

  • Real-time chat, audio, video and web conferencing
  • Integrates with email, OneDrive, Sharepoint, OneNote, and more
  • Available on multiple devices and online
  • Up to 10,000 members per Team
  • Up to 250 private chat and meeting participants
  • Take an Interactive Tour of Teams


Microsoft Teams is accessible to everyone with a UNM NetID and Lobomail account. You will need a UNM NetID to create a team. It is also possible to add people outside of UNM to a team as a guest using an email address.

MS Teams supports administrative and group collaboration including:

  • Video conferencing
  • Note taking
  • Project collaboration
  • File sharing and storage
  • Messaging
  • Scheduling meetings
  • All in one location

There are four different types of teams you can create. Click on a link below to learn more about each type or click here for help choosing which type of team to create.

  1. Class
    • Microsoft Teams should not be used for classroom instructional purposes due to factors including student privacy, online course compliance considerations, and available support. Zoom is the UNM approved and recommended tool for hosting a synchronous class meeting using web conferencing.
  2. Professional Learning Community (PLC)
  3. Staff 
  4. Other
System Requirements
  • An Internet connection (broadband or 4G/LTE is recommended)
  • Microphone and speakers, headset with microphone, or equivalent device
  • A webcam
Supported Operating Systems
  • Windows 10, or Windows 8.1 in 32-bit and 64-bit
  • Mac OS X 10.11 El Capitan or later
  • Ubuntu 16.04 LTS, 18.04 LTS, Fedora 30 Workstation, RHEL 8 Workstation, CentOS 8
  • Two most recent major versions of iOS
  • Last four major versions of Android
Hardware Requirements
  • Minimum: 1.6 GHz (or higher) (32-bit or 64-bit) and 2.0 GB RAM. Macs require Intel processor, Core 2 Duo or higher
  • Recommended for 1:1 video calls: single-core processor and 4.0 GB RAM (or higher)
  • Best online meeting experience: dual-core processor and 8.0 GB RAM (or higher)

As with other IT services, in accordance with relevant laws, regulations, and with UNM Policies, all users are responsible for appropriate use and safeguarding of data, especially Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI) that is used with Microsoft Teams (“Teams”). Users are responsible for ensuring that they have permission from the appropriate UNM data owner or data steward, and for securing that data in accordance with data owner or data steward requirements before using that data in Teams.

All UNM Teams users are expected to protect Personally Identifiable Information (PII), Controlled Unclassified Information (CUI), and other data UNM collects and uses, including, but not limited to: 

  • FERPA protected data (Student Records) – For assistance with using student data in Microsoft Teams, please consult the UNM Registrar ( 
  • GLBA protected student financial aid data and Teams – For assistance with using student financial aid data in Microsoft Teams, please conduct the UNM Director of Financial Aid (
  • Research Compliance – For assistance with using human subject research data, please consult the Office of Research Compliance ( 
  • HIPAA and PHI – Teams is not approved for use with Protected Health Information (PHI). For assistance with the operational controls for HIPAA information, please consult the HSC Privacy Office ( 
  • For all other PII or Controlled Unclassified Information (CUI), please open a HELP.UNM ticket (, and the UNM Information Security and Privacy Office can assist you in identifying the appropriate data steward and safeguards.

Additionally, be aware of the privacy policy on as well as on the UNM Information Security & Privacy Office website ( 

Getting Started

Faculty, staff and students already have access to Microsoft Teams as part of LoboMail and Office 365. 

Click here to register for a NetID or get assistance with your password.

Click here to access the Microsoft Teams download page or click any of the direct links below.  Be sure to check the Apple Store or the Android Store for your mobile devices and tablets.

Download Microsoft Teams Client


You can access a limited version of Microsoft Teams in your web browser. It is recommended to download the Team client software for the full experience.

Access Teams Online

Recommended Browsers
  • Microsoft Edge (Chromium-based), the latest version plus two previous versions
  • Google Chrome, the latest version plus two previous versions
  1. Start Teams.
    • In Windows, click Start    > Microsoft Teams.
    • On Mac, go to the Applications folder and click Microsoft Teams.
    • On mobile, tap the Teams icon.
  2. Sign in with your Office 365 username and password.

Get started with chat and file sharing using the Quick Start Video Training.

Download the Quick Start Guide to learn the basics and keep as a handy reference.

The Microsoft Teams Help & Learning Center is a free online resource that can help you find answers to most questions; Setup, login, how-to’s, FAQ, etc.  

FAQ: What is Microsoft Teams and How do I Use it? 


Instructor-Led Webinars

On Demand Video Training


Teams for Remote Work

Ready to create your own team? Follow the instructions below and then watch the Get your team up and running video training.

  1. Open the Teams client and select Teams > Join or create a team.
  2. Click Create team and Select a team type.
    • Class- Discussions, group projects, assignments
      • Microsoft Teams should not be used for classroom instructional purposes due to factors including student privacy, online course compliance considerations, and available support. Zoom is the UNM approved and recommended tool for hosting a synchronous class meeting using web conferencing. 
    • Professional Learning Community (PLC) - Educator working group
    • Staff - School administration and development
    • Other - Clubs, study groups, after school activities
  1. Give the team a name and add a short description and click Create.



Get Help

Have an idea to improve Microsoft Teams? In the Teams app, click Help on the lower left side for some options. 

  • Give feedback - send a quick suggestion to Microsoft.
  • Suggest a feature - submit and discuss detailed ideas for new features and vote on ideas submitted by other Microsoft customers.



Click on your Profile and choose "Check for updates"Microsoft is always adding new features and improvements to Teams. 

Keep Teams up-to-date by clicking "Check for updates" in your profile menu or download the latest version of Teams.

Check out the Microsoft Teams Blog for announcements about new and upcoming features.

If you experience technical issues with Teams or other IT Services, please call the UNM IT Service Desk at 277-5757 or submit a Help.UNM ticket.

You can also search the FastInfo Knowledgebase for helpful articles about using and troubleshooting issues with Microsoft Teams.