What is Microsoft Teams?
Microsoft Teams is the ultimate messaging app for your organization—a workspace for real-time collaboration and communication, meetings, and file sharing. All the tools for remote work in one place and accessible to everyone with a UNM NetID and Lobomail account.
Please Note: Microsoft Teams should not be used for classroom instructional purposes due to factors including student privacy, online course compliance considerations, and available support. Zoom is the UNM approved and recommended tool for hosting a synchronous class meeting using web conferencing.
- Real-time chat, audio, video and web conferencing
- Integrates with email, OneDrive, Sharepoint, OneNote, and more
- Available on multiple devices and online
- Up to 10,000 members per Team
- Up to 250 private chat and meeting participants
- Take an Interactive Tour of Teams
Microsoft Teams is accessible to everyone with a UNM NetID and Lobomail account. You will need a UNM NetID to create a team. It is also possible to add people outside of UNM to a team as a guest using an email address.
MS Teams supports administrative and group collaboration including:
- Video conferencing
- Note taking
- Project collaboration
- File sharing and storage
- Scheduling meetings
- All in one location
There are four different types of teams you can create. Click on a link below to learn more about each type or click here for help choosing which type of team to create.
- Please Note: Microsoft Teams should not be used for classroom instructional purposes due to factors including student privacy, online course compliance considerations, and available support. Zoom is the UNM approved and recommended tool for hosting a synchronous class meeting using web conferencing.
- Professional Learning Community (PLC)
- An Internet connection (broadband or 4G/LTE is recommended)
- Microphone and speakers, headset with microphone, or equivalent device
- A webcam
- Windows 10, or Windows 8.1 in 32-bit and 64-bit
- Mac OS X 10.11 El Capitan or later
- Ubuntu 16.04 LTS, 18.04 LTS, Fedora 30 Workstation, RHEL 8 Workstation, CentOS 8
- Two most recent major versions of iOS
- Last four major versions of Android
- Minimum: 1.6 GHz (or higher) (32-bit or 64-bit) and 2.0 GB RAM. Macs require Intel processor, Core 2 Duo or higher
- Recommended for 1:1 video calls: single-core processor and 4.0 GB RAM (or higher)
- Best online meeting experience: dual-core processor and 8.0 GB RAM (or higher)
As with other IT services, in accordance with relevant laws, regulations, and with UNM Policies, all users are responsible for appropriate use and safeguarding of data, especially Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI) that is used with Microsoft Teams (“Teams”). Users are responsible for ensuring that they have permission from the appropriate UNM data owner or data steward, and for securing that data in accordance with data owner or data steward requirements before using that data in Teams.
All UNM Teams users are expected to protect Personally Identifiable Information (PII), Controlled Unclassified Information (CUI), and other data UNM collects and uses, including, but not limited to:
- FERPA protected data (Student Records) – For assistance with using student data in Microsoft Teams, please consult the UNM Registrar (https://registrar.unm.edu).
- GLBA protected student financial aid data and Teams – For assistance with using student financial aid data in Microsoft Teams, please conduct the UNM Director of Financial Aid (https://financialaid.unm.edu).
- Research Compliance – For assistance with using human subject research data, please consult the Office of Research Compliance (https://researchcompliance.unm.edu).
- HIPAA and PHI – Teams is not approved for use with Protected Health Information (PHI). For assistance with the operational controls for HIPAA information, please consult the HSC Privacy Office (https://hsc.unm.edu/admin/privacy).
- For all other PII or Controlled Unclassified Information (CUI), please open a HELP.UNM ticket (https://help.unm.edu), and the UNM Information Security and Privacy Office can assist you in identifying the appropriate data steward and safeguards.
Be thoughtful about creating and sharing recordings of Teams meetings. Meetings should not be recorded absent an articulated business purpose or academic need (including as a reasonable accommodation) that requires recording of the meeting. Before deciding to record a Teams meeting, ask yourself if you would record the meeting if it occurred in person.
Inform meeting attendees, prior to a recorded meeting, how you intend to record, use, and share video. You may also consider giving attendees options to participate without having their image or voice recorded, such as allowing them to attend with no video or audio, and the option to pose questions only in the text chat window. Because you can start and stop recordings in Teams at any time, you can choose to include unrecorded time throughout your Teams session, giving attendees an opportunity to discuss topics or ask questions that they do not wish to have recorded.Please Note:
- Recordings Expire after 90 days (beginning 9/1/2021)
Click here to access the Microsoft Teams download page or click any of the direct links below. Be sure to check the Apple Store or the Android Store for your mobile devices and tablets.
Download Microsoft Teams Client
You can access a limited version of Microsoft Teams in your web browser. It is recommended to download the Team client software for the full experience.
- Microsoft Edge (Chromium-based), the latest version plus two previous versions
- Google Chrome, the latest version plus two previous versions
- Start Teams.
- In Windows, click Start > Microsoft Teams.
- On Mac, go to the Applications folder and click Microsoft Teams.
- On mobile, tap the Teams icon.
- Sign in with your Office 365 username and password.
Get started with chat and file sharing using the Quick Start Video Training.
Download the Quick Start Guide to learn the basics and keep as a handy reference.
The Microsoft Teams Help & Learning Center is a free online resource that can help you find answers to most questions; Setup, login, how-to’s, FAQ, etc.
FAQ: What is Microsoft Teams and How do I Use it?
- Say hello to Microsoft Teams - Discover the benefits of using Teams
- Get started with Microsoft Teams - Learn the basics to get started
- Run effective meetings with Microsoft Teams - Learn to manage the end-to-end meeting process
- Explore teams and channels in Microsoft Teams - Streamline your project and workgroup collaboration
- Integrate apps to do more in Microsoft Teams - Access tools and services
- Go deeper with Microsoft Teams - Strategies and features to get more from Teams
- Master working from home with Microsoft Teams - Learn best practices for staying connected to your team
- Microsoft Teams for Education Webinar Series - Learn how to use Teams in higher education
- Collaborative Learning in MS Teams Webinar - Offered by the Center for Digital Learning at UNM
On Demand Video Training
- Microsoft Teams video training
- Microsoft Teams Training Playlist on Youtube (Spanish, German, and French translations available)
- Productive Meetings Playlist (Youtube)
Microsoft Teams has many features built in that make the software easier to use for everyone.
- Use a Screen Reader with Microsoft Teams
- Use Immersive Reader to read text aloud, highlight parts of speech and translate text to different languages and more
- Turn on Live Captions during a meeting
- Use live subtitles and automatic language translation in PowerPoint presentations
- Use keyboard shortcuts to improve navigation
Teams for Remote Work
Ready to create your own team? Follow the instructions below and then watch the Get your team up and running video training.
- Open the Teams client and select Teams > Join or create a team.
- Click Create team and Select a team type.
- Class- Discussions, group projects, assignments
- Microsoft Teams should not be used for classroom instructional purposes due to factors including student privacy, online course compliance considerations, and available support. Zoom is the UNM approved and recommended tool for hosting a synchronous class meeting using web conferencing.
- Class- Discussions, group projects, assignments
- Professional Learning Community (PLC) - Educator working group
- Staff - School administration and development
- Other - Clubs, study groups, after school activities
- Give the team a name and add a short description and click Create.
- Add members to a team
- Create a link or code for joining a team
- Accept or deny requests to join a team
- Understand owner, member and guest capabilities
- Make someone a team owner
- Add guests to a team
- Remove someone from a team
Manage Team Settings
View the video training on managing meetings in Teams or click on a link below for help with a specific feature.
Join a meeting
Schedule a meeting
- Schedule a meeting
- Schedule a meeting from Outlook
- Start an Instant Meeting
- Invite people to a meeting
- Change participant settings (lobby bypass, notifications, etc.)
- Change who can present during a meeting
During a meeting
- Using video
- Change video background
- Using audio
- Turn on live captions
- Share content (powerpoint, desktop, etc.)
- Share a whiteboard
- Raise your hand
Record a meeting
After a meeting
Join a Team
- Learn about Teams and Channels
- Create a channel
- Set channel notifications
- Send a message to a channel
- Send an announcement to a channel
- Send an email to a channel
- Cross-post a message to two or more channels
- Use @mentions to get someone's attention
- Share files
- Check for channel notifications
- Show, hide and pin channels
- Delete a channel
Have an idea to improve Microsoft Teams? In the Teams app, click Help on the lower left side for some options.
- Give feedback - send a quick suggestion to Microsoft.
- Suggest a feature - submit and discuss detailed ideas for new features and vote on ideas submitted by other Microsoft customers.
Microsoft is always adding new features and improvements to Teams.
Keep Teams up-to-date by clicking "Check for updates" in your profile menu or download the latest version of Teams.
Check out the Microsoft Teams Blog for announcements about new and upcoming features.
If you experience technical issues with Teams or other IT Services, please call the UNM IT Service Desk at 277-5757 or submit a Help.UNM ticket.
You can also search the FastInfo Knowledgebase for helpful articles about using and troubleshooting issues with Microsoft Teams.